![]() Training processes change every few months because most of the people at the corporate level have spent so little time in a store they are completely detatched from the reality on the ground.īeing a middle-man between the customer and apple is endlessly frustrating. You will spend a lot of time submitting service tickets because something broke again. ![]() Internal systems are a complete joke - your ticketing system will not work most of the time. If you do happen to get promoted to corporate then you run the risk of your job being cut from the company in less than 6 months when they decide to shuffle the corporate structure around at will. If you are looking for upward mobility then I would recommend not worrying so much about your performance and focus more on pleasing upper management. If you like turning screws, solving problems, or helping people with their devices then there are certainly worse places to do that.
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